TeamViewer would not work..

kcsohj1
kcsohj1 Posts: 1
edited July 2021 in General questions

When Window update happen and I reset the PC,,

TeamViewer would not work.. showing the message

"Please check your internet connection. Most likely you use a proxy server

and you have to enter the proper information in the option dialog"...

When I recover the window to the old,, it is working..

With no recovery,, is there any way to resolve this problem?

image.png


Thanks

Answers

  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @kcsohj1,

    I recommend restarting the TeamViewer service on your computer.

    If this does not solve the issue, you will need to restart the TeamViewer service on the remote computer as well.

    We explain how to proceed right here:

    Restart TeamViewer service.gif


    Community Manager

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