compatible versions

Options
simplexs
simplexs Posts: 1
edited May 2023 in General questions

I need to get on an older MAC computer using an old version of Teamviewer (9.0 mac) which can't update because of their OSX while my version is 15.18 pc. Is there anyway I can downsize my pc version to be compatible with their older mac version? If so, what version should I be looking to install?

Answers

  • JeanK
    JeanK Posts: 6,990 Community Manager 🌍
    Options

    Hello @simplexs,

    If you are using the free version, you must use the latest version on both sides of the connection.

    📌Note: If the hardware used on the local or on the remote side of the connection is not compatible with the latest version (please see our compatibility article here: Compatibility macOS) there is, unfortunately, nothing we can do to make the free version work. We thank you in advance for your understanding.

    Community Manager

Trustpilot

Categories

This Week's Leaders