Hi,
For some reason, some devices are able to connect to via teamviewer host and it works fine. Other devices are having issues saying "Your partner rejected your request" even though it is not prompting for a request on the device. I have already reinstalled, reactivated, downloaded the add-on app, allowed permissions on top, cleared the cache and it still does not allow me to connect to the device. On the device, i get the notification saying that it is connected, but on the PC it says "Your partner rejected the request". I've read through the forums and have had no luck.
