Used TV for a long time, wake up one day to this

Bluediemond

uninstalled/reinstalled but didn't help. Any suggestions? I've downloaded a fresh copy of TV and it has not corrected the problem either. If I remote to a machine, everything is fine. I know the drop down menu so getting to another machine isn't difficult. Just the GUI for TV is skewed.

Ying_Q

Hi @Bluediemond,

Thank you for posting on TeamViewer Community.

Can you kindly provide the information about TeamViewer version and the device operation system please.

Best regards,

Bluediemond

as I can not see it, I do not know which version it was originally. I reinstalled at first from that saved copy of the install file. I've since deleted it again and downloaded the newest version from the TeamViewer site and installed from that download. I guess that would be version 15.20.6. Running Windows 10 home 64 bit. For what little it may matter, I'm also running a 2080 Super vid card.

Bluediemond

So glad to see the support here is helpful. Thanks for ignoring this problem.

Bluediemond

Still nothing? This post is almost a month old now.

Ying_Q

Hi @Bluediemond,

Can you kindly update TeamViewer to the latest version and try again for connection please.