Web Client not available?

SeanTrace
SeanTrace Posts: 1
in General questions

I am trying to connect to a Windows machine running TeamViewer 15.20.6 from my Management Console. When I click the Connect button a dialog appears with connection options but the "Web Client" and "Chrome App" options are not available for selection! Why is this?

2021-08-16 11_38_05-TeamViewer Management Console.png


Answers

  • JeanK
    JeanK Posts: 7,028 Community Manager 🌍

    Hello @SeanTrace,

    The web client is only available for TeamViewer customers with a Remote Access, Premium, Corporate, or Tensor Plan.

    I hope this could help. 😊

    Community Manager

  • Devil4072
    Devil4072 Posts: 1
    edited September 2021

    How are you meant to look at pricing for these plans? Everytime I try it directs me to corporate stuff and wants a work email address??


    To be clear - I am a private user and just want to be able to use teamviewer from a browser.. not sure why this is no longer free as I recall I used to be able to do this some time ago. Reason being I want to access my home computer from time to time and I don't want to have to install the client each time and often can't even do this due to managed security settings etc.

  • JeanK
    JeanK Posts: 7,028 Community Manager 🌍
    edited September 2021

    You are correct: the Web Client feature is not included in the free version anymore.

    I hope this clarifies the question. 😇

    Community Manager

Trustpilot

Categories

This Week's Leaders