I can't control my Galaxy Tab unless the screen is awake

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AliYusef
AliYusef Posts: 1
edited August 2021 in Mobile

I connect to my tablet and everything is fine but I can't wake up the screen or use it remotly unless I wake up the screen manually. I found a temporary solution where I wake up the tablet using find my device with a message then I can use it and control. The problem with this is that it's a long process everytime I want to connect and when I send the message after that they log me out of my google account on the controled device and I have to log in again everytime. This has been happening since I updated to Android 11 OneUi 3.1