Can i ask if this role out has been suspended?
We have seen a small number of endpoints update then weve noticed the roll out has stopped?
Kev
Hi Jean
Thank you for the reply. I will check this out as we have a number of "local users" where their Host modules do not update automatically. These host modules are installed using an administrator login.
I will doble check this over the next week and let you know.
kev
Hello @Haydon45,
Yes - sorry for the delay. We stopped the auto-update for now to check some user feedback.
We will keep you posted.
thanks Jean, i would much prefer TV to suspend if there are issues.
in this new edition have you included the ability to self update if the user is a NON admin login user.
At the moment with all our clients they have to switch to a local admin account and manually select check for new version.
all out clients are remote workers.
📢Update: the issue has been resolved. We resumed the release.
Non-admin users are currently not able to update their clients.
However, you can update the clients remotely via TeamViewer policies.
The policies you need to add are:
You will find all the information you need about TeamViewer policies in our Knowledge Base article here:
thanks Jean
I am slightly confussed. Will this policy setting work with a remote user who is NOT a local administrator?
All our host modules have the setting to automatically update weekly. the servers do this fine.
its the standard users who are a problem
For the Host modules, it will always update, even for non-admin users. Why? Because the TeamViewer service is always running there.
If you want the policy to update non-admin users who have the full version installed, you need to make sure they have the Start TeamViewer with Windows feature ticked, so the TeamViewer service is running:
With this option set, the auto-update policy will also update the remote users' clients.
Hi Kev,
All right - looking forward to hearing about your results!
