Delay between Teamviewer sessions and availability via reports API?

MarcL23

Hello,

is there a delay between the occurence of a Teamviewer session and the availability of log entries about it via the /api/v1/reports/connections API endpoint? If so, how long is the delay?

We currently query /api/v1/reports/connections every full hour for the past hour (e.g. at 12:00:01 for from_date=2021-09-01T11:00:00Z&to_date=2021-09-01T12:00:00Z). There never seems to be any item in the 'records' entry of the JSON response. When I query later with the same params, there are entries.

Any idea?

Thanks and best regards,

Marc