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Hi TeamViewer, As per the previous two threads on this issue, can you please urgently advise why the Reports/Connections API endpoint suddenly does not return "devicename", "groupname", or "notes" for session data? This has been confirmed by other users and is easy to reproduce. This is affecting our basic reporting /…
I have noticed that the reports/connections endpoint has suddenly begun returning a different set of fields. Before it returned, among others: email, devicename and notes. Now it no longer returns these fields. It does return deviceid, but I have not figured out how to use that to get the devicename. And how do I get ahold…
I was able to connect to a remote Samsung SM-A315G (Galaxy A31) that has the Teamviwever Host app, until like 3 days ago, and now all it says is "Starting host app on...", but never connects as I get the message "Starting host app on X device timed out". I am able to connect into other devices with no problem Any advice?
From 13 Aug, we cannot connect for control computer from smartphone Errors: Cannot connect device Not line
Hello. I'm from Brazil and I'm in Brazil. TeamViewer's defect is that it doesn't reproduce the sound of cell phones. When I see the other devices, I cannot hear the sound of the other devices. The other error is the slow connection to the device that I'm going to handle remotely. During the connection, there is a slow…
Hello Community, like the Title says, we have a problem with our Hosts, we get an Timeout for several connections until we can connect on the devices, below i paste some of the logs: 2022/07/27 09:00:11.298 3024 2396 S0 Activating Router Carrier 2022/07/27 09:00:11.298 3024 2396 S0…
Since yesterday the access to the connection reports is totally down. Ooops! Something went wrong. How can this be that TeamViewer does not inform a downtime by mail like usually? No information on the TeamViewer Status website ... nothing. And why make changes in the midst of working days, beginning of a month where…
The new printed "Connection reports" is missing vital information line "From:", "to:", a normal "Total, Billed, Billable" section and "Connection over time" section. Why this happened? How can I bring the old report back? When I'm preparing a report I normally had the column "billed" enabled and it was a nice little column…
Hi, I have a working powershell script to pull a list of all of our endpoints. ----------------------------------------------- $token = Read-Host -Prompt "Enter your API account token now" $bearer = "Bearer",$token $header = New-Object "System.Collections.Generic.Dictionary[[String],[String]]" $header.Add("authorization",…
Hello, is there a delay between the occurence of a Teamviewer session and the availability of log entries about it via the /api/v1/reports/connections API endpoint? If so, how long is the delay? We currently query /api/v1/reports/connections every full hour for the past hour (e.g. at 12:00:01 for…
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