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Host connections are extremely slow and disconnect without warning.

We are having issues today with people launching our host connection for support. It shows them in our support list but either never connects (gives the allow button) or it gives the allow but lags and drops before we ever connect.

I have tried updated host software and had no issue connecting to the same computer using quick connect. This has been getting worse and worse and we rely heavily on this for support.

Is this a teamviewer server issue or is there something i can do to resolve this.

Answers

  • Ying_Q
    Ying_Q Posts: 1,622 Moderator

    Hi @John_Blasko

    Thank you for posting on TeamViewer Community.

    We’re not aware of any problems. In case you want to check the current status go here: https://status.teamviewer.com/.

    Meantime, kindly restart TeamViewer services for both sides and also check the internet condition please.

    Hope it would be helpful.

    Best regards,

    Community Moderator/中文社区管理员