servicecamp support
Please use this board to discuss anything related to TeamViewer Servicecamp.
Discussion List
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M365 basic AUTH deprecation & OAUTH 2.0 supportWith Microsoft's ending support for Basic AUTH in Oct 2022, is the configuration for using your ow… -
Cannot add own O365 mailserver, settings correctWhen trying to add my own mailserver to Servicecamp, I get the following error: Incoming connection… -
Can someone help me connect my computer to WIFI on my HP ENVY 6455e printerTeam Viewer, Sam Warner helped me before. I got connected to the printer WiFI & was able to pri… -
Power BI integration - error download fileDear All, I can´t download servicecamp.mez file for setting up the connecyion with Power BI. It sho… -
Auto close tickets closes all the tickets?how does auto close work on tickets? Is it normal that it closes all the tickets according to the p… -
Finding deleted ticketsAnyone know where to find deleted tickets, the data is skewing reporting for me and would like to s… -
Files from Requesters are coming in as CorruptedWe have noticed recently that files from requesters are coming in as corrupted when we open them. T… -
Servicecamp going very slowHello TeamViewer community Any ServiceCamp users out here? The past few days we are having some iss… -
NO Access to support ticketsAfter trying to create a support ticket without success because the the link keeps redirecting me t… -
Can a senior individual/client log in at Organisational LevelCan a senior person in an organisation log in at Org level to see all tickets raised by his/her sta… -
Customer Email NotificationsThis is out current template. <p>"{ticket_subject}"</p> <p>Your ticket … -
ServiceCampIs there a way to add new status to tickets. Presently there are 4; open, closed, waiting for cust… -
servicecamphow do i assign team members to servicecamp? -
Is there a fix for TeamViewer not generating ticketsWe are seeing two intermittent issues New email requests to our HelpDesk from our customers interm…
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Merged: Remote cursor does not follow correctly so I can't click to control!This discussion has been merged. -
Ticket ID counter formatIs it planned to add a prefix to the ticket counter where you could enter a letter combination, pos… -
Teamviewer - Servicecamp Outlook Addin is no longer workingHello, The Teamviewer - Servicecamp Outlook Addin is no longer working. In fact, it is no longer av…
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Servicecamp Integration with Host Module?!Hello, We have started looking into using Servicecamp as our ticketing service as it could simplif… -
TeamViewer Showing FreeI use my company mail for TeamViewer but it shows Free, other co-workers can access the TeamViewer … -
How a end-user create a ticket and set the priorityHow a end-user create a ticket and set the priority diring the creation? I also saw somewhre that… -
Own Mail ServerI am having problems with using my own mail server with service camp. I am running exchange 2016 a… -
Can't receive trusted devices authorization linkHello I have a big problem with with my TeamViewer account which is that I can not receive the co… -
Service Camp: Can a username be changedWe use email addresses as the username. When people change their name, can we change their usernam… -
Service Camp and Power BI IntegrationHey guys, I have setup my Microsoft Power BI and Service Camp integration using the "User G… -
not allowing me to change passwordHello I am currently unable to use teamviewer because it will not let me change the password. It ha… -
Does Servicecamp come with licensing for the remote tool?I've been testing the Servicecamp service for the ticketing system and have used the remote tools (… -
Merged: Hi. I am not using the program for commercial use. please remove the restrictionsThis discussion has been merged. -
Host connections are extremely slow and disconnect without warning.We are having issues today with people launching our host connection for support. It shows them in… -
Please would like to close down my free teamviewer account. Please what's the next step.Having issue to close down my account.
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