My customer is unable to attach an image when he tries to create a ticket from Service Portal and I am unable to attach an image when I submit a reply to a customer's ticket.
I’m using TeamViewer to connect from my home setup, which has two monitors, to my work computer, which also has two monitors. When I click the full screen icon in Teamviewer, Teamviewer only takes up …
We have been using servicecamp for some time and as the Support engineer we respond to tickets. Recently end users are not receiving the responses. We use O365 email and it doesn't appear to be stoppe…
I've been utilizing TeamViewer for managing remote connections within my organization, and it's been quite effective. However, I've encountered a stumbling block with the email integration functionali…