When I connect to one of my devices, all the others — including the one I just connected — have their audio muted. How can I fix this issue?
Hello, I am using a TeamViewer license that is shared among three users in our company. The license manager mentioned that this license does not include telephone support. Currently, I am experiencing an issue where other users cannot access my PC remotely. As shown in the attached screenshot, my PC (CEO-PC, ID: XXX)…
Servicecamp does not work when creating new agent , no email is sent and no email is received. Verified in the Antispam (Spambrella) no email is coming at destination of the new user. Something is not working with your SMTP send message system into Servicecamp.
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how to change the service camp url
Integrate Own Mail Server cannot setup with office 365 account, all the setting already enable the pop , imap.
I've been using Servicecamp for a while now and find it incredibly useful for managing my support tickets. However, I'm facing an issue with the email integration feature. I've set up the email integration to automatically convert incoming emails into tickets, but it seems that some emails are not being captured correctly.…
My customer is unable to attach an image when he tries to create a ticket from Service Portal and I am unable to attach an image when I submit a reply to a customer's ticket.
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