servicecamp support
Please use this board to discuss anything related to TeamViewer Servicecamp.
Discussion List
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Cannot add own O365 mailserver, settings correctWhen trying to add my own mailserver to Servicecamp, I get the following error: Incoming connection… -
sign in issueI was using my free account to access my work site, but now when I try to connect, it quickly flash… -
M365 basic AUTH deprecation & OAUTH 2.0 supportWith Microsoft's ending support for Basic AUTH in Oct 2022, is the configuration for using your ow… -
ServiceCamp IssuesAside from the mailbox connection issue we are experiencing, we can now not load servicecamp at all… -
Disable automatic ticket creationHello, I found the option "To create Ticket´s via mail" but I can not disable these fun… -
Outlook 365 server connection errorI get the error Incoming connection failed with the following error: LOGIN failed. Not connected. N… -
Any way to export all previous tickets with full info?I am moving from Servicecamp to an opensource ticketing system. I know I will not be able to do a … -
Service Camp unreasonably long load timesWhat is going on with Service Camp lately? Login issues, timeouts and now ridiculously long load t…
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Feature requests and roadmapHey guys, I can see that the tool is evolving, which is good, but to attract more users to it (incl… -
Service Camp Dying?Is service camp a service worth getting into, reading posts from various users it seems they arent … -
Service Camp Login Timeouts?Recently, we have been having issues where our accounts will timeout and have to re-log back in eve…
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Ability to Join / Merge / Split ticketsHi Team, One very nice feature we are missing from a previous ticketing platform is the ability to… -
Replies to tickets, timing out. Also constantly losing mail server connection with teamviewerAll of a sudden, with no change to our network, when we as admins send emails back to our customers… -
Change domain *.servicecamp.com to custom domainI want to know if it's possible to change the domain. For example, the domain in Servicecamp is &qu… -
Merged: Good evening. I used the program only on my devices. Not for commercial purposes. Why was I…This discussion has been merged. -
Can someone help me connect my computer to WIFI on my HP ENVY 6455e printerTeam Viewer, Sam Warner helped me before. I got connected to the printer WiFI & was able to pri… -
Power BI integration - error download fileDear All, I can´t download servicecamp.mez file for setting up the connecyion with Power BI. It sho… -
Auto close tickets closes all the tickets?how does auto close work on tickets? Is it normal that it closes all the tickets according to the p… -
Finding deleted ticketsAnyone know where to find deleted tickets, the data is skewing reporting for me and would like to s… -
Files from Requesters are coming in as CorruptedWe have noticed recently that files from requesters are coming in as corrupted when we open them. T… -
Servicecamp going very slowHello TeamViewer community Any ServiceCamp users out here? The past few days we are having some iss… -
NO Access to support ticketsAfter trying to create a support ticket without success because the the link keeps redirecting me t… -
Can a senior individual/client log in at Organisational LevelCan a senior person in an organisation log in at Org level to see all tickets raised by his/her sta… -
Customer Email NotificationsThis is out current template. <p>"{ticket_subject}"</p> <p>Your ticket … -
ServiceCampIs there a way to add new status to tickets. Presently there are 4; open, closed, waiting for cust… -
servicecamphow do i assign team members to servicecamp? -
Is there a fix for TeamViewer not generating ticketsWe are seeing two intermittent issues New email requests to our HelpDesk from our customers interm…
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Merged: Remote cursor does not follow correctly so I can't click to control!This discussion has been merged. -
Ticket ID counter formatIs it planned to add a prefix to the ticket counter where you could enter a letter combination, pos…
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