I can't attach files in Service Desk

tutorix

My customer is unable to attach an image when he tries to create a ticket from Service Portal and I am unable to attach an image when I submit a reply to a customer's ticket.

VMarco

Hello there,

Thanks for reaching out.

Could you please clarify whether this issue is concerning ServiceCamp or Service Desk?

Happy to assist further, please feel free to provide any additional info!

If you're a license holder you're more than welcome to open a Support ticket.

Thank you!