Win 10 v15 unable to connect to v14.2.56680

Vipolux · 2021-09-17T11:52:08+00:00

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Hello I'm new to TeamViewer

want to connect my Win 10 OS with v15 with older Pc with Win 7 OS v14.2.56680

it says the obvious Version is too old to connect but if I download Teamviewer with win 7 I only get v14.2.56680 and cannot update It says it is the newest version,

Tried download version 14 with win 10 but this gives me a newer version v.14.748671

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Justin

Hello @Vipolux,

TeamViewer is backward compatible. Licensed versions can always connect to older versions, but for private versions, it is required that the latest version of TeamViewer is deployed on both devices. You can check the supported operating system from the below article.

https://community.teamviewer.com/English/kb/articles/24141-supported-operating-systems

Best,

Justin

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