Updating Remote Versions of Teamviewer

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Smart_Content_1
Smart_Content_1 Posts: 1
edited November 2021 in General questions

I have teamviewer version 15.20.6, paid license. I have a remote computer that is using an older version, I am afraid if I update, I will have to pay for a new license. Is there a hyperlink that I can send to that computer for a download to the same version that I have without having to upgrade both of the computers and therefore pay more for my license?

Thanks in advance!

Answers

  • Ying_Q
    Ying_Q Posts: 2,605 Moderator
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    Hi @Smart_Content_1,

    Thank you for contacting us on TeamViewer Community!

    Can you kindly check the TeamViewer invoice for the version of the license please.

    If your TeamViewer license is non subscription license, kindly download the previous versions from the download page;

    If your TeamViewer license is subscription license, kindly download the latest version from the download page;

    Hope it would be helpful and feel free to contact us if there is anything we may assist further.

    Best regards,

    Community Moderator/中文社区管理员