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MacOS "script" to help me managing new remote access to my new client

I'm an IT for the last 25 years & managing only Macs computers for the last 15 years time and spending too much setting up my new clients for a remote connection

as you already know Apple had increased their security for a long time & it's getting too difficult for my clients to follow the step to configure their Macs before I'm able to help them.

I have to call them, use their iPhone with the camera & guide them through the process

I would like to get the right script I can email to them to facilitate the process....

which script do I have to select in your listing under MacOS on the Management Console / Scripts ?


  • Akiho_S
    Akiho_S Posts: 315 Moderator
    edited October 26

    Hi @dforg,

    Thank you for contacting TeamViewer Community.

    If you need urgent response, please kindly to contact Support Team directly. Please prepare your invoice number or order number beforehand.

    Thank you in advance for your understanding and patience.

    Best Regards,


    Japanese Community Moderator / コミュニティモデレーター


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