Problem remote connection with Teamviewer
Hello,
I have a problem when I connect remotely with teamviewer on a PC,
I have the following message :
Translation : No connection to partner !
The partner is not connected to the router.
Error code : WaitForConnectFailed.
=> For information, I have internet on the PC, with wi-fi.
And Teamviewer tells me that the PC is online.
Answers
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Hello JeanK,
Unfortunately I still have the same problem, what else can I do ?
Unifortunately I still have the same problem, what else can I do ?
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Maybe you could check if the ports are correctly set up within the networks of your computers.
Please find here all the relevant information regarding ports:
The important point here is that you check if port 5938 is open.
Community Manager
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Hello,
I saw your article but I didn't see where is it necessary to check that the port 5938 is good ?
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As it is outside the TeamViewer frame, I cannot suggest any website, but a quick google search like "checking ports on windows 10" will help you to find out how to proceed. 😊
Community Manager
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Yes, I greatly appreciate your responses!
I will check port 5938...
Bob Schafer, AKA River Rat (I live near the Mississippi River)
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ok I found it but what sould I do if I can't find port 5938 ?
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