Version 15 shutdown running Windows 7.

julei

Hi there.

We have the following problem on several of our computer at the factory which are still running Windows 7. after a few days, Teamviewer shuts down without being done by anyone. it can be with Windows 7, if yes there is a specific service pack that can do this.

We run with the latest Teamviewer Version 15

JeanK

Hello @julei,

This would require a deeper analysis.

Therefore, I recommend opening a ticket and attach the log file to it.

Our engineers will be able to have a closer look at the issue.

https://community.teamviewer.com/English/kb/articles/72027-how-to-submit-a-ticket

https://community.teamviewer.com/English/kb/articles/4694-how-to-find-your-log-files