Eventually managed to get through to someone who managed to resolve my issue.
Why doesnt Teamviewer consider charging for support if its not part of the Remote license? This way they make more revenue and customers can get problems fixed quickly without having to spend time finding a related community post.
Here is a real opportunity for Teamviewer to create happy customers whilst also creating jobs that can support a whole bunch of diverse global communities
I totally agree with @J9Iknox....support number in Australia does nothing.
Extremely poor customer Service
David Pugh
Hi @j9lknox,
Thank you for contacting us again and we are sorry for the negative experience with TeamViewer.
I do see that you have posted for getting activation assistance, has it been solved at your side?
You may always call TeamViewer support team for direct communication, the phone number can be found from this page
We are sorry to see you go. If you decide to go ahead with cancellation, TeamViewer support team can also help with the request with a written confirmation from you. A support ticket is required which you may generate on support portal with your licensed account..
If there is anything we may assist further, feel free to drop in any comment please.
Warm regards,
Ying_Q
dealing with this company is my nightmare story today how do you get any help or even talk to a customer service person without getting put into another web page I just what to cancel and get a refund
