How do I set up Teamviewer on my IPad?

Cobden_3266 · 2021-11-08T03:43:12+00:00

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This morning I have purchased Team Viewer Remote Access which can be assigned to 3 computers. I would like to set Teamviewer up on my IPad. Is that possible?? Please advise as soon as possible, thank you.

Regards

Val

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Accepted answers

Akiho

Hi Cobden_3266,

Thank you for your post and welcome to the Community 🍀

Unfortunately, it cannot make a connection to the mobile device by a Remote Access license.

In order to access the mobile device, it requires the Mobile Device Support addon, and this addon is available from a Business license and above.

For further discussion about the TeamViewer license, please contact Sales Team directly.

Thank you in advance for your understanding and patience.

Best Regards,

Akiho

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Cobden_3266

Thank you very much Akiho. Much appreciated!!

Akiho

Thank you for your response, Cobden_3266.

If you have any questions in near future, please don't hesitate to ask in the Community !

Hope to see you in the community again 🍀

Akiho

Hi Cobden_3266,

Thank you for your post and welcome to the Community 🍀

Unfortunately, it cannot make a connection to the mobile device by a Remote Access license.

In order to access the mobile device, it requires the Mobile Device Support addon, and this addon is available from a Business license and above.

For further discussion about the TeamViewer license, please contact Sales Team directly.

Thank you in advance for your understanding and patience.

Best Regards,

Akiho