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How to configure quick support with preconfigure password

How to configure quick support with preconfigure password

Answers

  • JeanK
    JeanK Posts: 5,180 Senior Moderator

    Hello @iTware,

    Let me show you how to do it 😊

    1) Log into your Management Console

    2) Click on Design % Deploy and create a QuickSupport

    📌Note: If you QuickSupport is already created, click on the Edit icon of the QuickSupport

    3) Under Automatically add users to a group in your Contacts list, make sure the box is unticked

    4) Select Use a predefined password and set the password below.

    5) Click Save.

    You have now set up a QuickSupport with a predefined password. 😊

    Please let me know if it worked also for you!

    All the best,

    JeanK

    French Community moderator

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  • JeanK
    JeanK Posts: 5,180 Senior Moderator

    @iTware did you have time to test it?

    I am curious how it worked out for you. 😊

    French Community moderator

    ---

    Did my response answer your question? Help out others and select it as the Accepted Answer

    👉 Have you already tried out the new TeamViewer user interface? Do you want to give feedback? 👈
    ✅ GREAT - Go Ahead!