TeamViewer crashes

System
System Posts: 508
in General questions
This discussion was created from comments split from: Teamviewer keeps crashing since last update.

Comments

  • reboste
    reboste Posts: 1
    edited November 2021

    I'm a premium client.

    I want to use TV for remote management of my production server so Team Viewer MUST be stable and reilable

    I am on the latest version of teamviewer (15).

    I'm on the latest update of windows : WINDOWS SERVER 2019 Version 1809

    Everey few days I found this error:

    Error Failed to load resource DLL ( TeamViewer_Resource.dll)

    I have to reinstall TV but after some days it crashes.

    It does not depend on antivirus (Cortex) because it has happened before Cortex.

    Probably I'm abandoning TV

    😣

  • AlenaC
    AlenaC Posts: 948 Senior Moderator ☑
    edited November 2021

    Hello @reboste

    Thanks for reaching out to us. Welcome to our community 😊

    Could you please open a ticket so that our colleagues can have a closer look at it and reach out to you directly?

    👉️Create a ticket

    If you need help submitting a ticket, please read:

    How to submit a ticket - TeamViewer Support

    Or reach out to us again. We will be happy to assist.

    Best, Alena

    Spanish Community Moderator :)

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