Activate License eMail

RoshanKaz
RoshanKaz Posts: 1
edited May 2023 in Licensing

My account is still showing as free, but I have purchased a licences, there is no activation link in the email

Answers

  • .Carol.fg.
    .Carol.fg. Posts: 1,071 Moderator ☑

    Hello @RoshanKaz,

    Welcome to the TeamViewer Community!

    I am sorry to hear about the difficult with the activation email.

    For issues with the activation email, we advise contacting our support team directly.

    To better assist you today, I will send you a private message to ask the email address used on your purchase.

    Best,

    .Carol.fg.


    Portuguese Community Moderator

  • .Carol.fg.
    .Carol.fg. Posts: 1,071 Moderator ☑

    Hello @RoshanKaz,

    O hope you are doing well! 😊

    I just would like to check if you receive the activation email, and if you could activate your license.

    Let us know if everything is now working well. 🍀

    Best,

    Carol


    Portuguese Community Moderator

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