version is low

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sisssi
sisssi Posts: 1 ✭
edited May 2023 in General questions

I want to connect to the company’s computer at home. The display version is low. I can connect last night, but this morning it failed. I can’t connect now.

Answers

  • JeanK
    JeanK Posts: 6,999 Community Manager 🌍
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    Hello @sisssi,

    The only solution would be to update the company's computer.

    In order to prevent such a situation in the future, I would recommend setting up the auto-update on all computers you are using TeamViewer with.

    First, access the TeamViewer options:

    Access Options.gif

    Then, go to Advanced and select All Updates as below.

    image.png


    Community Manager

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