I want to cancel my subscription and subscription renewal

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Ykharus993
Ykharus993 Posts: 1
edited December 2021 in General questions

Any links to redirect me to create a ticket send me to this community.teamviewer so this must be the ticket.

1 - I want to cancel my subscription.

2 - If i'm getting forced to accept this subscription than i want to cancel subscription renewal for ever.

3 - If i'm also forced to accept subscription renewal than i want to exclude my creddit card information on my account.

Comments

  • rshivdasani
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    I want to cancel my subscription and not renew it.

  • Kishore0185
    Kishore0185 Posts: 1
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    I want to Cancel my subscription and what was the process. i can't find it easy to cancel the renewal process. I don't want to suggest to anyone either.

  • Akiho
    Akiho Posts: 1,210 Moderator
    edited May 2022
    Options

    Hi @Kishore0185,

    Thank you for reaching out to the Community!

    In order to cancel your annual subscription, it requires you to submit a support ticket.

    Could you please sign in with your licensed TeamViewer account to generate a support ticket via the below link?.

    📩 Submit a support ticket

    💡You can also find more information from our knowledge article:📖Subscription renewal

    Hope you find this helpful🍀

    Best regards,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター