Hello Team,
First of all I'd like to mentioned I had worst experience with Teamviewer Support and the way You guys treat Your Customers.
Next is I need a solution of my issue on urgent basis.
I had issues with Teamviewer license usage and Support respond me after weeks regarding my issues and even didn't fix that.
2nd is I had my Annual renewal (Automatically) which I don't need I let Your Support team, they said open the support ticket for cancellation.
I buy license for single user which was done with my Private email for private use.
When I went to create support ticket its not possible because You can't open it until You have business email ; as I'm private user and my account is with Private email how can I provide a business email just to create a ticket and cancel my subscription.
Next is Your support didn't help to fix this issue.
Now I'm trying to reach You guys via Chat or email no one response.
I just had a quick chat when I mentioned my issue Your support person left the chat instead helping me or direct me to right team or provide me any contact info what kind of behavior is this ?
do You think with this behavior You guys are gonna get more and more clients.
I only need a solution of my issue, I WILL NOT CONTINUE with Your license, its Your fault I can't able to create the Support ticket, so cancel my subscription and I am not going to pay anything for this kind of bad service.
here are few attachments for Your review.
here is CHAT with your Support who left it instead of helping me or guide me to right direction.
[removed per Community Guidelines]
Kindly look into this matter and try to fix it, its not customer's fault its Your issue to make things easier for customer or atleast provide Good Support Service.
