TeamViewer Pop-Up after session for registered paying licenses (Long and Angry)

Hello TeamViewer Staff,

Can I please find out how to disable these popups? I'm a paying subscriber on the business plan. I'm not interest in upgrading my license or any other offers, Ever. I'm aware of your product and NEVER want to see these pop-ups again.

They're really annoying and if there was a way to change applications to remove or stop the pop-ups I'd change suppliers just to be rid of them. I need you to hear me when I say I'm annoyed by this business practice. This should not ever be a thing.

I've waded through the options to try be rid of it only to discover that:

https://login.teamviewer.com/ Edit Profile / Advanced / Show content window after each session Is not able to be unchecked by me.

By the way, this is the cleanest version of this post I can muster. As a paying customer of a not untrivial price for a piece of software leaves a seriously bad taste in my mouth and it doesn't look like I'm the only one. May the champion for this practice forever run out of fuel on a dark road in the rain.



Comments

  • Akiho
    Akiho Posts: 1,411 Moderator

    Hi @AdrianLevi,

    Thank you for reaching out to the Community 😊

    I apologize for the trouble with the pop-up.

    The self-opt-out is available for licensed customers.

    Could you try the following method, please?

    On the TeamViewer application, please click the gear icon (⚙) on the right upper corner > Advanced > Show advanced options > under TeamViewer options un-tick the box for In-product marketing messages >OK


    Hope this would be helpful🍀

    Best regards,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

  • Hello @Akiho_S,

    I have found and disabled that option. Hopefully that is all it is 🤞 Thankyou for assisting me! 🤝

  • Akiho
    Akiho Posts: 1,411 Moderator

    Hi @AdrianLevi !

    Thank you for your response and glad to know you could find the option😊✨


    If you have any questions, please don't hesitate to ask in the Community!

    Hope to see you again in the Community🍀

    Best regards,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター