Remote Control In meeting

YanFleurant
YanFleurant Posts: 1
edited January 2022 in General questions

I have version 12.25.8 with a purchase licence.

When I create a meeting and allow control to a user, he cannot click on any thing. We see icon's mouse over get activate but the mouse click does not work.

The direct remote control work. - Only in meeting that it is not working.

I tried uninstall (with delete config) and reinstall - Didn't work.

Tried a run as admin - Didn't work.

I install a portable version (v13) and it worked.

If I connect on a colleague's meeting, I can take the control.

Any suggestion? A windows parameter or driver?