V15.26.4 Cannot Install VPN adapter for windows 7

xmucjy · 2022-02-01T19:22:04+00:00

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After update to version 15.26.4. I cannot use VPN any more. When i reinstall vpn, it shows "A problem occurred during installation.". I cannot find VPN Adapter in "Control Panel\Network and Internet\Network Connections". In system log, there is a warning: "The driver \Driver\teamviewervpn failed to load for the device ROOT\NET\0000.“

If I uninstall V15.26.4 and install a old version. the VPN work fine.

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JeanK

Hello all,

I am bringing good news for you. 😊

I got the info that this bug has been fixed in the next minor update that will come during the next week.

I will let you know here when the udpate is available.

All the best,

/JeanK

xmucjy

Update from 15.22.3 to 15.27.3. VPN work fine.

gregorp

The same problem here. When Teamviewer on one of our client's Win7 PC updated to V15.26.4 the VPN function stopped working. I tried to remotely install older version of VPN driver, but to no avail. And now I will have to seat into my car and drive my **bleep** there to resolve that. It's really not a way to go TeamViewer team... please resolve that fast!

BertilSveen

https://community.teamviewer.com/English/discussion/comment/130925#Comment_130925

Works fine with v 14.7 https://www.teamviewer.com/en/download/previous-versions

gobnepla

Still having the same problem with yesterdays update (15.27.3, Host Version).

JeanK

We received reports from users confirming that the latest minor update 15.27.3 has fixed the issue.

Can you guys (except xmucjy) also confirm this on your side?

/JeanK

JeanK

@gobnepla @zaid111 @BertilSveen

LSchneck

I got the same issue on Windows Server 2008 R2. After installing Version 15.25.05 VPN worked fine again

gobnepla

Is there a way to download older versions within the current major version? I can't find older versions anywhere. We got the same problem with the current TeamViewer Host version.

xmucjy

https://community.teamviewer.com/English/discussion/comment/130925#Comment_130925

No, I think. Only if you keep the older version by yourself.