Hi - I'm on the free TeamViewer for personal use to help my 86 year old Dad "navigate" his Windows computer and some websites. Been working perfectly for a year or more. He also logs into his home computer to read email whilst he's on vacation (which he is now). Recently, there was a power outage and his home computer shut off. We had a neighbor reboot it and TeamViewer started up properly with the system.
However, I am no longer able to connect, and the error message basically says to (a) make sure TeamViewer is running - it is - and (b) check the Internet connection - it's fine.
When the neighbor reboots the computer and generates another unique password, my Dad can log in ONE time for about a minute and then it disconnects. I can't log in at all from my Mac.
Anyone know what might be going on? Rebooting doesn't help and nothing has changed w/ our systems or workflow. Thanks in advance for any advice! Kevin
