I think the question says it all. Logged in to my business account, I go to try and send a support ticket, it shows that I am logged in, but the email box is greyed out with "Email" written in it, and obviously I can't send the ticket.
Any ideas?
Hello @mhs2022,
Welcome to TeamViewer Community! 🎉
I'm really sorry to hear you're facing troubles to open a ticket.
Could you please confirm to me the browsers that you are using?
Also, did you already attempt to clean the cookies and cash of the browser?
I will be waiting for a feedback to best assist you. 🌻
Best,
Carol
