anyone, I have a problem that I hope you can help me with

mechar · 2022-02-23T23:03:02+00:00

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anyone, I have a problem that I hope you can help me with, My husband set himself as manager of my computer, but he died 4 years ago with out telling me password, my grand-son set it up that I can get on computer, he thought he had change password, He did not change password, so I can not get updates nor can I communicate with you. This is the first time that I have been able to answer you!! Help

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mechar

No,I have my own teamViewer account. My problem is I can't update ,or other needs as I am not listed as my computers manager. My husband set up my computer, but he died, so I do not have he's password! I need to be able to declare that I am owner (manager) but without his password, I can't!!!! Thanks Jean,I'll try Apple help.

JeanK

Hello @mechar,

I am very sad to hear your story. I hope I will be able to help you here.

So you are having issues changing your TeamViewer account password?

Did I understand you correctly?

All the best,

/JeanK