Modify Teamviewer Groups locked > do not have permissions

HermannUtsch

I'm trying to modify Teamviewer groups and shared rights but unable to do so. I am an Administrator and can only modify my own groups I setup. Where can this be change to allow me to modify the rights on other Groups?

Please let me know,

Thanks

Ying_Q

Hi @HermannUtsch,

Welcome to TeamViewer Community and Thank you for sharing your question about group sharing!

It is a bit tricky with group sharing permission. 🤔

Let me walk you through with different scenarios:

✔ You have Full control for the groups created by you

✔ You have Full control for the groups SHARED to you from other contacts with Full Control permission

❌ You have limited control for the group shared to you from other contacts with Read or Read/Write permissions.

📌 The difference between group sharing permission would be:

• Read-only: The contact can view the shared group and will be able to connect to the computers and contacts within this group. The contact cannot make changes to the group.
• Read/Write: Extends Read-only with the ability to make changes to the group, such as delete or rename contacts and add or move contacts to the group.
• Full Control: The contact can view the shared group in his Computers & Contacts list and can connect to the computers and contacts within this group. The contact can make changes to the group (delete or rename contacts, add contacts, etc.). The contact can re-share shared groups and move contacts and devices from a shared group to own groups. Devices that are assigned to an account can be moved within the company into another shared group.

🛎 Additionally that you may check your permission on the groups by the path below:

TeamViewer - Computers & Contacts - Groups - Property - Owner and Permission

Hope you would gain the understanding from the explanation above and don't get lost from my long reply. 🤞

If there is anything we may assist further, do not hesitate to comment below!

Have a great day! 🍀

Best,

Ying_Q

bwilson_13

@Ying_Q

Your explanation here is just an extension of the question and doesnt provide an actual answer. I also need to update device group permissions and as a Company Administrator, I should be able to. Has this been addressed in the last 3 years ?