Lightspeed security certificate preventing remote control

JMBrown
JMBrown Posts: 2

I have installed Teamviewer Host on to an Android device running Android version 7.1.2. I am able to remotely connect to this and control it with outissue.

I have recently added a Lightspeed security certificate and rebooted the device. I can still connect to the device fine, however I cannot control the device remotely.

The remote control box is visible , however when I click it, the box disappears and goes white. You can just see the faint outline of the x. I have attached two images from what I can see. Any ideas would be great. thanks