Logged on username - Tensor

Ali_Shaikh

We need to see the "Logged on username" especially for the Computer that is being used by multiple users or reassigned to another employee.

without knowing the logged on username its becoming difficult

* Note that the Price of Tensor is really high, and we expecting to have this kind of feature which is available in the competitors

Ali_Shaikh

@Esther Please have a look, this is really urgent and important feature.

Esther

Hi @Ali_Shaikh

Thanks for reaching out.

Can you quickly clarify whether you mean the TeamViewer account or Windows account as the "logged on username"?

And secondly: Where would you like to see the info?

Thanks in advance,

Esther

Ali_Shaikh

Hi @Esther

Thank you for your quick response.

I mean the logged on User "Windows Account"

It will be perfect if we can see it in the TeamViewer Software. Otherwise in the portal is fine as well.

Esther

Thanks for your answer.

Let me check internally on that request 👍

Ali_Shaikh

Thank you @Esther , Waiting for the Good news

Esther

It looks like this is not a feature that we are currently offering out of the box, but I´d like to put you in contact with our support team.

Our experts in support are incredibly smart and often times find a solution. Maybe they can work together with you or your IT to find a solution that works as long as this feature is not officially supported.

Hope you do not mind me creating a ticket on your behalf!?

Ali_Shaikh

Yes please @Esther go-ahead

Esther

Thank you!

I hope my colleagues are having a good idea 💡

serkanyardim

no solution for this ?

i want to see logged user or last logged user name if i want

JenW

Hi @serkanyardim,

Welcome to the Community and thank you for your question.

With TeamViewer Tensor, you have the possibility to log all user activity, record remote sessions, and set user policies for complete audibility and visibility of who is doing what, when, and for how long.

To learn more about it, we invite you to take a look at our article: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-tensor/security/auditability-event-log/

It explains how to activate event logs, how to grant access to them, and how to watch and filter according to your needs and more.

If you have any questions or need assistance, please let us know here!

Best,

Jen