Dear Tensor users, We hope you’re enjoying the Tensor-focused Community experience! Your journey within our Community is at the heart of what we do, and your insights are crucial. Since we launched the Tensor homepage in the Community a few weeks ago, we’ve been eager to hear your experience and thoughts on the recent…
Teamviewer client version: 15.69.5 QNAP firmware version: QTS 5.2.6.3195 QNAP Teamviewer app version: 2.21.16 I have two QNAP servers, both with same firmware and app version. Both servers locate under the same local network, and both have been assigned to the account I am using. I am able to remotely connect to one of the…
Hello, I am unable to establish remote control sessions via the desktop app (version 15.69.5). I see the device groups, member computers but the app offers just "Send chat message" or "Send file". If I try to connect using Partner ID, the "Connect" button is grayed out and cannot be clicked. License is "Tensor Basic" and…
Hi, We recently opted for the Teamviewer tensor platform and I am the Administrator. I uninstalled our old Teamviewer corporate and loaded the new tensor platform… If I close the application, then all the DEX and associated features that I should have disappear and I then have a Grey (From Blue) dashboard and all the new…
need to stop previous version running
In Teamviewer some of the computers listed as gray (like offline) are still online and can be accessed normally. Client computers rebooted, no change. Any ideas why?
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We just recently switched to Teamviewer Tensor from **Third Party Product**. With **Third Party Product** we could search for the currently logged in user by username and connect to their machine. We haven't been able to find a way to do this with Teamviewer, forcing our helpdesk staff to search another platform for the…
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…
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