Dear Tensor users, We hope you’re enjoying the Tensor-focused Community experience! Your journey within our Community is at the heart of what we do, and your insights are crucial. Since we launched the Tensor homepage in the Community a few weeks ago, we’ve been eager to hear your experience and thoughts on the recent…
Dear Customer, Welcome to the TeamViewer Tensor Community! We’re excited to have you join this exclusive space, created just for our Tensor customers like you. In this dedicated Tensor area, you’ll find everything tailored to your needs; only Tensor-related content that’s relevant to your business and use cases. Whether…
Hi, I am using TeamViewer Tensor Basic v15.2.2756 at work to connect to my client using the TeamViewer Quick Support tool (latest version) to provide remote support and it's been working fine. But since few days ago all of a sudden it no longer works. and it stopped working while I was remote supporting my client and the…
Hi, we have a new Tensor license with SSO and i've setup SSO with Entra ID and also setup the SCIM. The user is provisioned with the correct group so the SCIM seems to be working. The SSO is setup like described in the manual and the domain is verified. When the user tries to login the user is presented a screen to create…
Our org has just transitioned to Tensor and we're in the process of scripting a migration process for our devices currently on a shared group to device groups. Currently having an issue with the TV Host install being run in silent but still prompting for user interaction to accept the device being assigned the permissions…
I installed the Teamviewer app and I was able to use the new interface. After a restart, the tool opened in the old interface, and it was not possible to toggle to the new interface because the option is not available. I even can't activate te option for the new interface in my options. In the web browser version, I can…
Hi, I found this post, although old but again valid. I have Tensor Pro company subscription and when I first started using it on my laptop (Windows 10), it worked to connect to a remote computer (Windows 11). I then tried android version to connect from my phone to the same remote computer and it worked. Suddenly I cannot…
In TeamViewer, there is an option called "Permission Inheritance". But it is set to no. How can I activate it?
Hi All. We have rolled out a little while ago 15.50.5.0 as bulk custom using MSI. I am wanting to force all installs (host) to a specific version. I have updated policy with the following: Check for new version - Daily *Enforce Install new versions automatically - All Updates (includes new major versions) *Enforce Update…
We are using script to deploy 32 bit TeamViewer to computers. In this script the last line is as follows: "C:\Program Files (x86)\TeamViewer\TeamViewer.exe" assignment --id [data removed per Community Guidelines] Recently we have started experiencing problems, it seems like this line is not executed at all. And because of…
Hi All. Our environment (TeamViewer Tensor) has the TeamViewer host installed on our Macs and PCs. A few of the PCs run in unattended access mode. Just got a request to use TeamViewer Host unattended access on a Linux system. (It might be ubuntu flavor.) I have no experience with Linux. I talked to TV support and they said…
Hello, with the new interface I can't find a way to assign users to each of my groups/folder ( → I need to make some groups available and visible to new users). Can you tell me how to do it?
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