Dear Tensor users, We hope you’re enjoying the Tensor-focused Community experience! Your journey within our Community is at the heart of what we do, and your insights are crucial. Since we launched the Tensor homepage in the Community a few weeks ago, we’ve been eager to hear your experience and thoughts on the recent…
I have set up a Session Insight policy and added one host to test it, as shown in the attached screenshot. If I add more computers under this policy, how can I identify which computer each summary belongs to? Currently, there is no option to add a “Computer” column. Please assist in reviewing this issue as soon as…
I can't remove TeamViewer from my computer. Force quit will not remove
Hello, We have a problem that we are unable to type our admin accounts when UAC (User Account Control) pops up on Windows OS. This issue began after that we did the following below: 1. We have disabled that Team Viewer starts at start up . 2. We changed the "Startup type" to "Manual". 3. We stopped the Team Viewer service…
This discussion has been merged.
Hello TeamViewer Community, I am integrating TeamViewer audit/event logs via the Event Logging API. I am receiving events such as session_started, session_ended, file_transfer, etc. However, I have noticed that these logs do not include a dedicated field for session duration. While the documentation mentions tracking…
We have TeamViewer Tensor with the custom host modules deployed and are starting to test out the use of scripts when connected to devices etc, the issue is that on macOS it prompt to install the helper tool which can be done manually however I do not want to do this for every device. Usually I have found a way to automate…
I am the company administrator and do not have permissions to "MANAGED GROUPS".. Please see below screenshot. "Employee Devices" is not listed in the drop down menu below... Even Shares button is not visitable for me.
I am partway through a roll-out of around 80 Windows 11 devices and have installed TeamViewer Host as I have been going along. What I am noticing is that most of the deployed devices aren't showing as online in the management console, yet from the user's perspective TeamViewer is online. Some devices are used every day but…
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