Dear Tensor users, We hope you’re enjoying the Tensor-focused Community experience! Your journey within our Community is at the heart of what we do, and your insights are crucial. Since we launched the Tensor homepage in the Community a few weeks ago, we’ve been eager to hear your experience and thoughts on the recent…
I have a desktop that has TeamViewer installed and it has 2 monitors. I Also have a laptop that I use when I am working remotely - and I team viewer from laptop to desktop - this works fine. I have a second monitor on my laptop ( I call it a dumb terminal - does not have its own power supply - just hooks directly into my…
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I am the company administrator and do not have permissions to "MANAGED GROUPS".. Please see below screenshot. "Employee Devices" is not listed in the drop down menu below... Even Shares button is not visitable for me.
Hello TeamViewer Community, I am integrating TeamViewer audit/event logs via the Event Logging API. I am receiving events such as session_started, session_ended, file_transfer, etc. However, I have noticed that these logs do not include a dedicated field for session duration. While the documentation mentions tracking…
I am partway through a roll-out of around 80 Windows 11 devices and have installed TeamViewer Host as I have been going along. What I am noticing is that most of the deployed devices aren't showing as online in the management console, yet from the user's perspective TeamViewer is online. Some devices are used every day but…
Hi everyone, I’m working with TeamViewer Tensor and I’d like to know if the following setup is possible. We have two customer networks: Customer Network 1: TeamViewer ClientPC: 10.40.16.137 Target PC (PC1): 10.40.16.136 (same subnet) (not Possible to install TeamViewer) Customer Network 2: TeamViewer ClientPC: 10.40.16.137…
When I set up Teamviewer over the weekend, I mistakenly made the PC in my office the controller and the one in my bedroom the remote when I wanted to do the opposite. So, I was hoping someone here could tell me the best way to reverse that? Thanks very much in advance. Steve
Hello, I am unable to establish remote control sessions via the desktop app (version 15.69.5). I see the device groups, member computers but the app offers just "Send chat message" or "Send file". If I try to connect using Partner ID, the "Connect" button is grayed out and cannot be clicked. License is "Tensor Basic" and…
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