Force Update via Policy - After Bulk Install

DarrynH

Hi All.
We have rolled out a little while ago 15.50.5.0 as bulk custom using MSI.

I am wanting to force all installs (host) to a specific version.
I have updated policy with the following:
Check for new version - Daily *Enforce
Install new versions automatically - All Updates (includes new major versions) *Enforce
Update to specific version - {chosen version} *Enforce

Now on clients host installs, it presents saying there is new version but wont actually install it.
I have searched quite a fair bit, have been unable to find exact reason why.
Yes we did bulk install using MSI, we are on tensor. Surely doing MSI is not the cause for it to not auto update?
I do not want to have to push out via InTune or SCCM another update when this option is meant to work.

Can someone help and provide any examples if they have got it to work some how?
I have also created a test Device Group to see if i can do it via that but nope there is no option to. Why can't we select all and force to update instead of having to remotely jump on and update them or run a powershell / cmd etc.

TimoPrz

Hello,
did you find a solution for your problem?
We're experiencing a similiar problem with the MSI Rollout and the Teamviewer Policys,
but without any solution that doesnt need additional powershell scripting.

Nadin_W

Thank you for bringing this up again, @TimoPrz.

We are sorry that you and @DarrynH are having issues installing the new versions automatically via policy.

Since it's difficult to determine why the policy does not work as expected without further information, we recommend contacting our support team. Our support teams will be happy to take a close look into your cases.

In your specific cases, we recommend submitting a ticket and attaching the support collector's data.

Please keep us and the other Community members posted on how it goes.

Best,
Nadin