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Team Viewer Not Working Properly

LewissWily
LewissWily Posts: 1
edited March 13 in General Questions

Hi, I'm Business owner currently using team viewer for my all business related issues and it was a great source that ease my all problem at one place.

Today I' going to use it and Recently I got a problem, whenever I access someone system it could not grant me access and giving error.......!!

Please help what does it means..

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Answers

  • Ying_Q
    Ying_Q Posts: 1,759 Moderator

    Hi @LewissWily,

    Thank you for reaching out to us in TeamViewer Community!

    We are sorry to hear that TeamViewer is not working. Would you mind sharing the error message you have encountered on TeamViewer please?

    About the issue you are experiencing, can you kindly try the follow steps please:

    1. sign in the right TeamViewer account for easy access on the local side
    2. ensure the account assignment on remote side has been completed and stable

    We hope to hear from you about the situation!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员