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SMS and e-mail session invite

dmiller

This is simply not working for us. Did I miss something in the setup? We are using AR lite.

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SMS

Accepted answers

JeanK

In this case, I would suggest asking our customer support for advice.

You can open a ticket here:

📧 Open a ticket

All comments

dmiller

I have done this and am awaiting response. Thank you for your review of this issue.

JeanK

In this case, I would suggest asking our customer support for advice.

You can open a ticket here:

📧 Open a ticket

dmiller

I had already reviewed the link you included. More information regarding my situation is that when I do send an invite via SMS it is never received. This has been tested to many different mobile phones as well as tested/sent from multiple workstations. We have three licensed users and it is working from none of their installs.

JeanK

Hello @dmiller,

You can find more information about this feature here:

📄 SMS and e-mail session invite

Can you describe a little more the issues you are experiencing?

All the best,

/JeanK

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