error message- you have entered the id of your own computer

brucewol
brucewol Posts: 6
edited March 2022 in General questions

just started getting this, haven't installed any software recently. I'm using lan only connections so the id is the computers ip address. both the ip addresses for your id and remote control are correct.

seems no matter what ip i enter remote control i get the same error message.


Answers

  • Esther
    Esther Posts: 4,051 Former Community Manager

    HI @brucewol

    I´ll check internally. Saw the same comment also under yesterday's Change Log here: [Windows] v15.28.5 — TeamViewer Support

    Thanks for reporting it!

    Esther

    Former Community Manager

  • gmnl
    gmnl Posts: 1

    same here with lan only connection. Version 15.28.5

  • KMNug53
    KMNug53 Posts: 7

    Just adding my 'Same Here' so that I'm notified of a solution.

    V15.28.5

    Incoming LAN connections set to 'accept exclusively'.

  • PaulFB
    PaulFB Posts: 1

    Any update on this?

    This morning I used TeamViewer fine for LAN Connections Only. I just upgraded to V15.28.5. and now nothing works anymore. Same error message as everyone else here.

    Sitting completely in the dark now.

  • Esther
    Esther Posts: 4,051 Former Community Manager

    Hi all,

    Today, the R&D team reached out to me and confirmed your findings.

    They were able to identify the issue and are now working on a fix.

    We will deploy a fixed version soon (before the next monthly release in April), however, I do not have information about the exact day. I´ll post the same info on the Change Log post too to inform the other users as well.

    Thanks for your report and for your patience!

    Esther

    Former Community Manager

  • KMNug53
    KMNug53 Posts: 7

    Just as a temporary workaround for all concerned, if you change the Incoming LAN connection setting to 'accept', TV connects as expected.

  • brucewol
    brucewol Posts: 6

    thanks kmnug53 - that worked for me

  • BenCheuk
    BenCheuk Posts: 1

    Hi Team, please help to check when the fixed version will have.