How do I get my account deleted?

Steven_Redd_22 · 2022-03-30T01:38:22+00:00

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I received an email for renewal March 27 for a renewal notice of May 22, 2022. I have ceased using TeamViewer and do not wish for any continuance or charges to be made. I have not obtained a license and did not provide a payment method. How do I cancel and delete my account please?

Thanks

Steven

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Steven_Redd_22

As a background color, I have tried to log in and find such a task on my account without any success. There does not appear to be an obvious place for this on any menu.

Akiho

Hi @Steven_Redd_22,

Thank you for reaching out to the Community✨ So that we can guide you further😊

In order to cancel your subscription, it is required to submit a support ticket.

I share the link where you may submit a ticket right away. Could you try the link below to contact our dedicated team, please?

📩 Submit a support ticket

*Please sign in with your licensed TeamViewer account when attempting to access the link.

We are unable to assist in licensing, invoicing, or cancellation issues in the Community.

However, we may support you to submit a support ticket.

Therefore, please let us know if you need further assistance to generate a support ticket.

Hope you find this helpful🍀

Best regards,

Akiho

P.S. We do not allow the upload of personal information to this forum in order to protect our users' privacy and personal data. Thanks for your understanding that we remove such information immediately.