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I can not login this account after using one day

Please give me a hand, thank you.

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Answers

  • Justin
    Justin Posts: 802 [Former Staff]

    Hi @vivizhang,

    thanks for reaching out to us! 🎉

    Go ahead and answer the following question, so we can exclude a couple of possibilities.

    • Do you receive an error message while trying to log in to your TeamViewer Account?
    • Are you using our latest version of TeamViewer for your device? Find that here: Download TeamViewer
    • Have you tried logging into your account on another device to see if that issue persists?


    Please answer these questions and explain your issue further for me to fully understand.

    Looking forward to hearing from you.


    Best,

    Justin

    German Community Moderator