left to move the licens

everest

Today i got this mistake: "There are no opportunities left to move the license"

I can't deactivate one of my devices. Why?

everest

I'm TeamViewer customer.

On 2018 I was purshace 1 x TeamViewer 13 Business (#licence: 09-32504-250961-570145, account: ihor_@hotmail.com) for charitable medical Center (IRC) in Kyiv.

I am satisfied with the work of the product, it helps us a lot in our charity work, especially now in this difficult time.

Since I know that only 3 computers can be installed in the system at a time, I wanted to Deactivate device one of them (ID: 706 577 304) to add another. See appendix.

But the program does not allow me to do so, I kep getting the message: "No license moves left".

Can you help me?

Ihor

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