left to move the licens

everest
everest Posts: 2
in General questions

Today i got this mistake: "There are no opportunities left to move the license"

I can't deactivate one of my devices. Why?

Answers

  • Ying_Q
    Ying_Q Posts: 2,753 Moderator ☑

    Hi @everest ，

    Welcome to TeamViewer Community!

    Can you tell us a bit more information about the situation please?

    What would you like to do with TeamViewer? Are you a TeamViewer customer or free user?

    Hope to hear from you!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • everest
    everest Posts: 2

    I'm TeamViewer customer.

    On 2018 I was purshace 1 x TeamViewer 13 Business (#licence: 09-32504-250961-570145, account: ihor_@hotmail.com) for charitable medical Center (IRC) in Kyiv.

    I am satisfied with the work of the product, it helps us a lot in our charity work, especially now in this difficult time.

    Since I know that only 3 computers can be installed in the system at a time, I wanted to Deactivate device one of them (ID: 706 577 304) to add another. See appendix.

    But the program does not allow me to do so, I kep getting the message: "No license moves left".

    Can you help me?


    Ihor

    Pic1.png


Trustpilot

Categories

This Week's Leaders