Error: "Please enter a valid phone number including country code."

Getting the following error trying to buy Teamviewer license to upgrade my plan.


"Please enter a valid phone number including country code.", while I actually entered my country code in all possible ways and formats. still gives error.


How to fix this?


Teamviewer doesn't have a customer service number for my country. how can I contact Teamviewer about this?

Answers

  • Ying_Q
    Ying_Q Posts: 2,745 Moderator

    Hi @GuruAdam,

    Thank you for reaching out to us in TeamViewer Community!

    Would you please share the related information via Private Message to community moderator, then we may take a closer look into your case.

    Information like the screenshot of error message, email account will be helpful.

    Hope to hear from you!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • miracles
    miracles Posts: 2

    Getting the following error trying to buy Teamviewer license to upgrade my plan.


    "Please enter a valid phone number including country code.", while I actually entered my country code in all possible ways and formats. still gives error.


    How to fix this?

  • miracles
    miracles Posts: 2

    i have the same message please i need help

  • Edymignon
    Edymignon Posts: 1

    hi !

    need help for this probleme

    Please enter a valid phone number including country code

    i am from cote d'ivoire