We deploy the TeamViewer Host without desktop shortcuts, but when it auto-updates itself it creates a new shortcut. Has anybody found a way to prevent this behaviour?
Hey @Pupitmiser, after I opened a ticket with them, they had the solution at hand already. For new installations, you need to add "REMOVE=f.DesktopShortcut" to the installation.
This will only work on fresh installations and the following updates. For the current installations, you need to remove the icon manually. We did it with a delete from within a GPO.
Thanks for your posts 😊😊
If you deployed the TeamViewer Host in the past using the MSI file with the option DESKTOPSHORTCUTS=0, please uninstall it using:
msiexec /i "Path\To\TeamViewer.msi" /qn REMOVE=f.DesktopShortcut
and try this new command as @flospi already mentioned:
msiexec /i "Path\To\TeamViewer.msi" /qn ADDLOCAL=ALL REMOVE=f.DesktopShortcut
Does this remove the shortcut creation after an update?
Best,
Alena
Hi @bigmisha and @Brodie ,
Thanks for your feedback and clarification.
At the moment, it isn't possible to configure TeamViewer to not create a shortcut on the desktop after the auto-update.
Though, It is possible to use a policy to delete it like a start-up task or sign-in task.
Example:
Powershell
remove-item "C:\Users\Public\Desktop\TeamViewer.lnk"
cmd
"FIlepath\tvdesktop.lnk"
You can also add your request to our Ideas Hub. We cannot guarantee that your idea will be chosen for development, but it's the best way to communicate the improvement of new features you would like to see in TeamViewer.
💡Hint: If you add your request to the Ideas Hub, share it on this thread too, so others can upvote your idea.
I hope this information can help!
Best, Carol
Hello,
We use the MSI install.
Previously we were installing the host with these parameters:
msiexec.exe /i TeamViewer_Host.msi /qn ADDLOCAL=All DESKTOPSHORTCUTS=0
We installed a newer version of the host with the following parameters instead (upgrade install works; don't need to uninstall the previous version):
msiexec.exe /i TeamViewer_Host.msi /qn ADDLOCAL=ALL REMOVE=f.DesktopShortcut
After that, auto-updates no longer add the desktop shortcut.
This is ridiculous.
There is no software product that has an engineering team worth two cents that can't stop a desktop icon from being created during an update, or an install for that matter.
I'm not sure that I should trust this product with the lack of UX and customer experience in mind by the interns that develop it. Who knows what other areas of the software that have the same lack of common sense or engineering acumen...
Has a workaround been determined for this?
I'm about to switch providers because of how obnoxious this is for my users.
If I'm paying money for a product I do not expect to be bombarded with useless clutter on the desktop.
In most cases I would like it to be known that I can remote into their machines without them seeing the software front and center.
None of the other Applications I use do this. Only you.
Second the motion.
Give us a fix for this.
Come on Teamviewer. It seems like you're intentionally trying to upset your customers at this point.
When has 'auto desktop shortcuts' ever been requested!?
Is there a way to do this for Windows machines?
Thanks!
+1 for a solution to stop the behavior of the software creating a desktop icon during the software update process.
It's like playing whack-a-mole with desktop shortcuts. make it stop
Hi, I don't get it, how do I add this:
"REMOVE=f.DesktopShortcut" to the installation.
seems like messing with code and I'm a simpel user.
Thanks.
Is this also the case for MSI installs? I have attempted the solution provided by AlenaC and it doesn't do anything. I'm a bit curious if the instruction to uninstall should have the command be using /x instead of /i, or is it meant to do an in-place update to TeamViewer making the desktop icon stop reappearing?
I came here to write a post like this but I see it's pointless, nothing happens. Luckily for me I've got a batch script that runs on a regular basis so I'm going to add a powershell command to do this: remove-item "C:\Users\Public\Desktop\TeamViewer.lnk"
What's with the lack of word-wrapping on my previous post ^ ^ ^. Weird forum.
There is no software product that has an engineering team worth two cents that can't stop a desktop icon from being created during an update, or an install for that matter.I'm not sure that I should trust this product with the lack of UX and customer experience in mind by the interns that develop it. Who knows what other areas of the software that have the same lack of common sense or engineering acumen...
Absolutely agree!
No I haven't, but we have the same problem. I just created a ticket with TeamViewer Support.
We also disable the Outlook Plugin with the initial installation and it seems that the Autoupdate also installs that.
