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Stop auto-update from creating desktop shortcuts?

We deploy the TeamViewer Host without desktop shortcuts, but when it auto-updates itself it creates a new shortcut. Has anybody found a way to prevent this behaviour?

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Answers

  • flospi
    flospi Posts: 29 ✭✭

    No I haven't, but we have the same problem. I just created a ticket with TeamViewer Support.

    We also disable the Outlook Plugin with the initial installation and it seems that the Autoupdate also installs that.

  • Pupitmiser
    Pupitmiser Posts: 1 Newbie

    Has a workaround been determined for this?

    I'm about to switch providers because of how obnoxious this is for my users.

    If I'm paying money for a product I do not expect to be bombarded with useless clutter on the desktop.

    In most cases I would like it to be known that I can remote into their machines without them seeing the software front and center.

    None of the other Applications I use do this. Only you.

  • flospi
    flospi Posts: 29 ✭✭
    edited November 2022 Answer ✓

    Hey @Pupitmiser, after I opened a ticket with them, they had the solution at hand already. For new installations, you need to add "REMOVE=f.DesktopShortcut" to the installation.

    This will only work on fresh installations and the following updates. For the current installations, you need to remove the icon manually. We did it with a delete from within a GPO.

  • CHCMATT
    CHCMATT Posts: 1 Newbie