connection issues

i installed TeamViewer and ran it created a user name and password. added a computer and password for it. when I select it and press connect a pop up box comes up but i cannot select anything from it then it goes off and i cannot connect can someone please help?

Best Answer

  • JeanK
    JeanK Posts: 6,985 Community Manager 🌍
    Answer ✓

    Hello @Dhigginsirep,

    Please check our article explaining the different ways how to connect via TeamViewer:

    📄 Connect via TeamViewer

    Let me know if this could help.

    All the best,

    /JeanK

    Community Manager

Answers

  • JeanK
    JeanK Posts: 6,985 Community Manager 🌍
    Answer ✓

    Hello @Dhigginsirep,

    Please check our article explaining the different ways how to connect via TeamViewer:

    📄 Connect via TeamViewer

    Let me know if this could help.

    All the best,

    /JeanK

    Community Manager

  • Dhigginsirep
    Dhigginsirep Posts: 2 ✭✭

    excellent thank you very much JeanK