Correct method to push out TV host to clients via Intune

Nick_C · 2022-05-18T01:39:54+00:00

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Hi,

I am trying to install the TV host to our Intune managed clients, but having problems assigning. The host installs but does not get assigned to the managed group.

If i run the command again it does assign, but i would like it to happen silently on the first go without having to reboot or for the user to get prompted with "Allow and Finish".

Sometimes it does work, but not 100% of the time.

The script i am using is :-

start /wait msiexec.exe /i "%~dp0TeamViewer_Host.msi" /qn /norestart ALLUSERS=1 CUSTOMCONFIGID=xxxxxx DESKTOPSHORTCUTS=0 ASSIGNMENTOPTIONS="--grant-easy-access --reassign"

ping -n 30 127.0.0.1>nul

"C:\Program Files (x86)\Teamviewer\TeamViewer.exe" assignment --id xxxxx

Any ideas on how i can get it to work reliably?

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LSCcom

Hi Nick!

I'm working on accomplishing the same thing with Intune. Have you had any luck?

I've tried the install a number of ways. Currently I am installing the MSI using Intune Prep Tool as a wrapper. That contains the same msi flags/switches you have. I then have tried doing a follow up app with a dependency of the first TV install. This app is just a powershell script wrapped in Intune Prep Tool again. This has failed me even though I can tell the script ran. I have it create a known directory that I can reference to make sure the script ran with the correct user/permission. I've also made this in to a script deployment so it runs once a day both as User and System.

Neither option has worked for me so far.

Nick_C

At the moment I have managed to get it to work using this cmd file. I have it and the MSI in a Win32 app, running the cmd file and checking the registry as detection.

It seems that the register is not 100% successful, sometimes it take a few retries before registering.

@echo off

echo Installing Teamviewer carey Users Host...

start /wait msiexec.exe /i "%~dp0TeamViewer_Host.msi" /qn CUSTOMCONFIGID=xxxxx DESKTOPSHORTCUTS=0

echo Waiting 30sec for install to complete...

ping -n 30 127.0.0.1>nul

echo Register Teamviewer with Carey...

setlocal EnableDelayedExpansion

set count=0

:LOOP

"C:\Program Files (x86)\Teamviewer\TeamViewer.exe" assignment --id xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

ping -n 10 127.0.0.1>nul

echo Checking if registered...

reg query HKLM\Software\WOW6432Node\TeamViewer /v Remote_Settings_TVClientSetting_Policy >nul

if !ERRORLEVEL! EQU 0 goto DONE

set /a count = %count%+1

if %count% EQU 5 goto FAIL

goto LOOP

:FAIL

echo Register failed...

ping -n 5 127.0.0.1>nul

REM Return exit code of 1 for error

EXIT /B 1

:DONE

echo Register completed...

ping -n 5 127.0.0.1>nul

REM Return exit code of 0 for success

EXIT /B 0

JeanK

Hello @Nick_C and @LSCcom,

I just wanted to jump in here as I have asked for advice from our engineers.

The best practice here would be to deploy TeamViewer via Command Line Interface.

The instructions are described in the article below:

📝 Assign managed devices via Command Line Interface (CLI)

Here is an example:

TeamViewer.exe assignment --id [insert your assignment-id here]

Let me know if this could help!

Nick_C

Hi Jean

I am using the command you mentioned.

"C:\Program Files (x86)\Teamviewer\TeamViewer.exe" assignment --id xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

The issue I am having is that its not working 100% of the time. Sometimes it take a second or third try for success.

Therefore I have to put it in a loop and check a registry key for success

JeanK

In this case, you might try to use the parameters retries and timeout.

Retires: The assignment is retried in case of temporary errors. Note that there is a waiting time of 1 second between each try.

Timeout: Set the overall timeout in seconds used for all assignment tries.

Your command line could look as follows:

TeamViewer.exe assignment --id YOUR_ASSIGNMENT_ID
--retries=3 --timeout=120

Let me know if this improves the success rate.

Nick_C

Thanks. I will test it out today and report back.

Just wondering, for security, is there a method of attempting the install of the host, but to leave it in a non-functional state, unless it fully assigns to us?

Nick_C

Tried the following command but it still failed.

TeamViewer.exe assignment --id YOUR_ASSIGNMENT_ID
--retries=3 --timeout=120

Went back to my cmd with the retry loop and it worked on second loop.

JeanK

This is very odd.

With the method above, it should work flawlessly.

I recommend opening a ticket and asking our engineers to have a look at it.

📩 Open a ticket

Our team will be happy to help.

Don't hesitate to share its outcome in the thread. 😇

/JeanK