Unable to log into Teamviewer because device trust email is never received

origami

I am unable to log into my Teamviewer account (a different one, not the one I am posting this message as) because I never receive the "Device authorization needed" email required to add my computer as a trusted device.

I have checked the spam/junk mail folders, I have even had my mail admin whitelist the @teamviewer.com domain for receiving email. I have tried many times.

It looks like Teamviewer is not actually sending the email. Is there a way for me to get in touch with support at Teamviewer to ask them to check their outgoing email logs to see why outgoing email to a particular teamviewer account is not going through?

I will provide the email address to support if I am able to contact them. Please help. Thank you.

origami

Hey y'all. This is a real problem that I am locked out of Teamviewer. There doesn't appear to be a way to get support for a login issue like this, since even if you are entitled to support, you can't get it if you can't log in first.

Does anyone have any idea what I should do to get Teamviewer Support to help resolve this problem with my account?

Thank you for your help.