I paid for a subscription, and I never received an email to activate my account. My account still states it as free. I've checked my spam, and our company filters. Nothing.
Hello @keliw,
Great to see you posting for the first time!
We're sorry that your customer onboarding didn't go as excepted.
If you haven't received an email to activate your subscription, I'd recommend ☎ calling our customer support directly.
Our team will be happy to assist you.
Best,
/JeanK
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