somebody installed teamviewer on my laptop with scripts(probably) and made an incoming connection

nanangqq
nanangqq Posts: 1
edited July 2022 in General questions

I was not using teamviewer on my laptop. This morning i found teamviewer app(which i did not install) installed and launched. I checked the log from teamviewer app and there was an incoming connection about 4AM (KoreaStandardTime / 19PM 2022.07.03 UTC) last night.

I called local(Korea) service and they said that i should ask for help here(community).

I don't have teamviewer license because i was not using it. How can i get support or ask for help in this case? or do I need to get a license?

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Answers

  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Hello @nanangqq,

    Great to see you posting for the first time!

    You can get help by sending an email to privacy@teamviewer.com

    Our dedicated team will be able to help you.

    I hope that you will get this sorted!

    /JeanK

    Community Manager