teamviewer claims that Android TV version is too old

rmaeder

I've installed teamviewer host on an Android TV device. The version is 15.1.16 HM

on my Debian linux teamviewer I can see the device, but when I try connect there is a popup saying that the remote is running an old version, which is most likely bogus; I am pretty sure that it is running the latest available.

The link to the update info ("learn how") is useless, none if the information there applies to Android TV.

The desktop version is 15.32.3

So I am stuck.

Ying_Q

Hello @rmaeder,

Welcome to TeamViewer Community and congrats on your 1st post 🎉

TeamViewer also offers regular updates on the TeamViewer app on mobiles. The current version of the Android host is 15.32.129. Can you kindly update your TeamViewer Host to the latest version please. Or simply download the newest version from the TeamViewer download page then run a manual installation on your TV.

At the same time, can you kindly check out the current Android version on your Android TV please. The supported version should be Android 5.1 or later. You may check out more information in the knowledge article- Support Operating System.

Hope you are able to run the latest version of TeamViewer and enjoy the smooth connections with TeamViewer! 🙌

Best,

Ying_Q